Refreshing UTO products(washing-finishing）
At the studio where the product is being made, we perform washing-natural drying-finishing.Eligible products：
All Uto stoles, snood, hand warmers and other accessories
Please apply for high gauge (12g)and middle / low gauge (5・7g) pullover and cardigan from another pageFlow
After applying for a service purchase, please send the product to our head office (Minami Aoyama) in a way that can be tracked.
If you have any questions, please feel free to contact us.
After confirming the product, we will work at our factory (Kitakami).
Once the product is completed, we will send the product back to you at our expense.Check-in period
About 2-3 weeks after receiving the productPlease note
- It will be a discount price to those who have registered the product.
- If the registration is not completed, we will replace the product registration by accepting the registration of the customer information that you entered at the time of application for this service.Select "accept product registration".
- If you do not wish to register your product, please select"refuse registration".We accept it at a normal price.
- You can change or delete your registration information by e-mail firstname.lastname@example.org us at 03-3498-2230.
- Only our products can be accepted.
- This refresh will be washed with water similar to the process in which we finish the product.
- As there is a possibility that old dirt and stains can not be taken, please understand.
- Please note that we cannot accept products with textile stoles or fur (fur, Mink pom poms) because they cannot be washed with water.