リペア
虫食いやひっかけなど、
お気に入りのニットに穴が空いてしまっても、
可能な限りお直しいたします。
ぜひお気軽にご相談ください。
Repair of UTO products(repair）
Eligible products：UTO products
Reference price (per hole around 3 mm): 3,000 yen
*Payment will be made after you have approved the quotation.
Flow
*Payment will be made after you have approved the quotation.
Flow
- After applying for the service, please send the product to our head office (Minami Aoyama) in a way that can be tracked.If you have any questions, please feel free to contact us.
- After confirming the product, we will send you an email with a quotation.
- Please inform us of your approval and payment method (bank transfer or credit settlement) if you wish to apply officially.
- We will work at our atelier (Kitakami).
- Once the product is completed, we will send the product back to you at our expense.
Check-in period
About 3~5 weeks after receiving the product
Please note
- If you have any questions, please feel free to contact us and we will be happy to answer any questions you may have.
- You can only accept our products.
-
Repair does not include refresh (washing~finishing).
Please let us know if you wish to refresh.We will add it to your quote. - ※ About"aftercare service"「Seven settlements* * * * * * * * * * *
あなたのカシミヤライフに、
寄り添うUTOでありたい
日々のお手入れ方法や、
こんな時はどうすればいいの？
といったご質問もお気軽にお問い合わせください。
永くご愛用いただけることが、
私たちにとっての願いでもあります。
カシミヤニットを通して、
あなたの暮らしに温もりを添えられるよう、
専門のスタッフが丁寧にご案内いたします。
