Aftercare
Each UTO cashmere knit is meticulously crafted by artisans
who put their hearts into their work, wishing for each piece
to be worn comfortably for a long time.
It is with this sentiment that
UTO offers an "after-care service."
If your cherished sweater gets a hole
or develops pilling,
please don't give up—consult us.
Through our after-care service,
we hope to perpetuate
"the affection for treasuring a single garment."
menu
Aftercare Menu
*Please note that this service is only applicable to UTO cashmere products.
修理
Repair
We will repair small holes caused by moth damage or snags, making them as inconspicuous as possible.
【Eligible Products】
UTO Cashmere Products
【Service Details】
Repair of small holes (moth damage, snags, etc.)
【Price】
Estimate will be provided after inspection
*Reference price: ¥3,300 (tax included) per hole approximately 3mm in size
更新
De-pilling service
For pilling removal, which can be a bit tricky to do yourself,
our factory will handle it with care.
[Applicable Products]
UTO cashmere products
[Service Details]
Pilling removal
[Price]
¥3,300 (tax included)
リサイクル
Upcycling
We will responsibly take back any UTO cashmere knits that you can no longer wear due to age-related changes such as stains, holes, or fading.
[Eligible Products]
UTO Cashmere Products
[Service Details]
If you donate, we will give you a "New Purchase Coupon (20% OFF)".
We want to be UTO,
your partner in cashmere life.
Please feel free to contact us with any questions
about daily care methods,
or "What should I do in this situation?"
It is our wish
that you will cherish our products for a long time.
Our specialist staff will be happy to assist you
so that we can add warmth to your life
through cashmere knits.
