
【After-sales care】Pill removal service
Eligible products
UTO products (cashmere materials only, excluding silk materials)
Service details
・Pilling will be removed cleanly at the factory.
・Only "one product" can be accepted per "pilling removal service" order.
(If you wish to have 2 or more items serviced, please order the desired quantity.)
Storage period
Approximately 2-4 weeks from product receipt
Application process
1: Order this product
2: After your order is complete, UTO will send a confirmation email.
3: Please send the product to the head office address below (you are responsible for shipping costs).
4: After receiving the product, we will return it within 2-4 weeks (UTO will cover the shipping costs).
Shipping address
5-4-35 Minamiaoyama, Minato-ku, Tokyo 107-0062 Tatsumura Aoyama 607
UTO Co., Ltd.
03-3498-2230
For questions and consultations regarding "size, color," etc.,
please contact us using the methods below.
・Inquiry Form >>
・TEL: 03-3498-2230
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